Inspection and verification
1. Check the validity of the customer's complaint.
2. Check visually for obvious signs of mechanical or electrical damage.
Visual Inspection Table
|
Mechanical factors |
Electrical Factors |
|
• Damaged mirror (A) • Damaged switch |
• Fuse (And) • Relay • Damaged wiring • Loose or corroded connectors • Mirror Motor • Switch |
3. If there is an obvious cause for a noted or received complaint, address that cause (if it is possible) before moving on to the next step.
4. If the cause is not visually obvious, check the symptom and refer to the Troubleshooting Table.
Trouble symptom table
|
State |
Possible Causes |
Action |
|
•Mirrors do not work |
• Switch control exterior mirrors. |
• PERFORM an exterior mirror control switch component test. REFER to Wiring Diagrams. |
|
•Electrical circuit (And). |
• Go to PINPOINT TEST A |
|
|
•One mirror does not work |
• Switch control exterior mirrors. |
• PERFORM an exterior mirror control switch component test. REFER to Wiring Diagrams. |
|
•Electrical circuit (And). • Electric motor (And) external mirror adjuster. |
• Go to PINPOINT TEST B |
|
|
• One mirror does not work according to switch commands |
• Switch control exterior mirrors. |
• PERFORM an exterior mirror control switch component test. REFER to Wiring Diagrams. |
|
•Electrical circuit (And) • Electric motor (And) external mirror adjuster. |
• Go to PINPOINT TEST C |
|
|
• Deicing of outside heated mirror not cleared |
• Rear window heating switch. |
• PERFORM a check of the elements of the heated rear window switch. REFER to Wiring Diagrams. |
|
•Relay. •Electrical circuit (And) •Element (s) heated mirrors. |
• Go to PINPOINT TEST D |
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