Inspection and verification
1. Check the validity of the customer's complaint.
2. Visually inspect for obvious signs of mechanical or electrical damage.
Visual Inspection Table
|
Mechanical factors |
Electrical Factors |
|
• Window seal • Door window frame |
• Fuse (And) • Electrical connector (s) • Switch (And) • Network wire (A) • Electrical circuit (And) • Initialization process • Relay |
3. If there is an obvious cause for a noted or received complaint, address that cause (if it is possible) before moving on to the next step.
4. If the cause is not visually obvious, check the symptom and refer to the Troubleshooting Table.
Trouble symptom table
|
State |
Possible Causes |
Action |
|
•All power windows do not work - front and rear power windows |
•Electrical circuit (And). |
• Go to PINPOINT TEST I. |
|
•: One power window not working - front and rear power windows |
• The switch of the idle window regulator. |
• PERFORM a check on the power window switch components. REFER to Wiring Diagrams. |
|
•Electrical circuit (And). |
• Go to PINPOINT TEST J. |
|
|
•: Closing/opening function "one touch" does not work - front and rear windows with power windows |
Driver's window power window switch. |
• PERFORM driver's window power window switch component test. REFER to Wiring Diagrams. |
|
• The switch of the idle window regulator. |
• PERFORM a check on the power window switch components. REFER to Wiring Diagrams. |
|
|
• Power window regulator motor. |
• INSTALL a new window regulator motor. See Section 501-11 for more information. |
|
|
•General closing does not work |
•Central security module. |
•Perform the self-test of the central safety unit. See Section 419-01A / 419-01B for more information. |
|
•Module of the central timer. |
•Perform a self-test of the central timer module. See Section 419-10 for more information. |
|
|
•Electrical circuit (And) |
• Go to PINPOINT TEST K. |
|
|
•All power windows do not work - front power windows |
•Electrical circuit (And) |
• Go to PINPOINT TEST L. |
|
•One power window does not work - Driver's side |
• Driver's window power window switch. |
• PERFORM driver's window power window switch component test. REFER to Wiring Diagrams. |
|
• Driver's window window regulator motor. •Electrical circuit (And) |
• Go to PINPOINT TEST M. |
|
|
• One power window does not work - Passenger Side |
• Passenger window power window switch. |
• PERFORM passenger window power window switch component test. REFER to Wiring Diagrams. |
|
• Driver's window power window switch. |
• PERFORM driver's window power window switch component test. REFER to Wiring Diagrams. |
|
|
• Passenger's window window regulator motor. •Electrical circuit (And) |
• Go to PINPOINT TEST N. |
|
|
• Opening function "one touch" does not work - Front windows with power window |
• Driver's window power window switch. |
• PERFORM driver's window power window switch component test. REFER to Wiring Diagrams. |
|
• The de-icing system does not work |
•Module of the central timer. |
•Perform a self-test of the central timer module. See Section 419-10 for more information. |
|
• Windshield heating relay. |
• PERFORM the Heated Windshield Relay Element Test. REFER to Wiring Diagrams. |
|
|
• Heated windshield switch. |
• PERFORM a check of the elements of the heated windshield switch. REFER to Wiring Diagrams. |
|
|
• Rear window heating relay. |
• PERFORM the rear window defrost relay component test. REFER to Wiring Diagrams. |
|
|
• Rear window heating switch. |
• PERFORM a check of the elements of the heated rear window switch. REFER to Wiring Diagrams. |
|
|
•Wire of the heated rear window grille. •Electrical circuit (And). |
• Go to PINPOINT TEST O. |
|
|
• De-icing system does not turn off automatically |
•Module of the central timer. |
•Perform a self-test of the central timer module. See Section 419-10 for more information. |
|
• Windshield heating relay. |
• PERFORM the Heated Windshield Relay Element Test. REFER to Wiring Diagrams. |
|
|
• Rear window heating relay. |
• PERFORM the rear window defrost relay component test. REFER to Wiring Diagrams. |
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