Inspection and verification
1. Check the customer's complaint.
2. Visually inspect for obvious signs of mechanical or electrical damage.
Visual Inspection Table
|
Mechanical factors |
Electrical Factors |
|
• Window seal • Window frame door |
• Fuse (And) • Electrical connector (s) • Switch (And) • Network wire (A) • Chain (And) • Initialization process • Relay |
3. If there is an obvious cause for a noted or received complaint, address that cause (if it is possible) before moving on to the next step.
4. If the cause is not visually obvious, check the symptom and refer to the Troubleshooting Table.
Trouble symptom table
|
State |
Possible Causes |
Action |
|
• Window lifter left or right window does not work - front and rear windows with power windows |
• The power window switch does not work. |
• PERFORM a check on the power window switch components. REFER to Wiring Diagrams. |
|
•Electrical circuit (And) |
• Go to PINPOINT TEST P |
|
|
• Function of raising/lowering "one touch" does not work - front and rear power windows |
• Driver's window power window switch. |
• PERFORM driver's window power window switch component test. REFER to Wiring Diagrams. |
|
• The power window switch does not work. |
• PERFORM a check on the power window switch components. REFER to Wiring Diagrams. |
|
|
• Power window motor. |
• INSTALL a new power window motor. See Section 501-11 for more information. |
|
|
•General closing does not work |
•Common electronic module (GEM). |
• Please refer to WDS for more information. |
|
•Chain (And). |
• Go to PINPOINT TEST Q |
|
|
•All power windows do not work - front power windows |
•Chain (And). |
• Go to PINPOINT TEST R |
|
• Window regulator left or right window does not work - on the driver's side |
• Driver's window power window switch. |
• PERFORM driver's window power window switch component test. REFER to Wiring Diagrams. |
|
• The electric motor of a window regulator of a window of a door of the driver. •Electrical circuit (And) |
• Go to PINPOINT TEST S |
|
|
• Window lifter left or right window does not work - passenger side |
• Passenger window power window switch. |
• PERFORM passenger window power window switch component test. REFER to Wiring Diagrams. |
|
• Driver's window power window switch. |
• PERFORM driver's window power window switch component test. REFER to Wiring Diagrams. |
|
|
• Passenger window power window motor. •Electrical circuit (And) |
• Go to PINPOINT TEST T |
|
|
•Down function "one touch" does not work - front windows with power window |
• Driver's window power window switch. |
• PERFORM driver's window power window switch component test. REFER to Wiring Diagrams. |
|
• The de-icing system does not work |
•Common electronic module (GEM) |
• Please refer to WDS for more information. |
|
• The relay of a windshield with heating. |
• Please refer to WDS for more information. |
|
|
• Heated windshield switch. |
• PERFORM a check of the elements of the heated windshield switch. REFER to Wiring Diagrams. |
|
|
• Heated rear window relay. |
• Please refer to WDS for more information. |
|
|
• Rear window heating switch. |
• PERFORM a check of the elements of the heated rear window switch. REFER to Wiring Diagrams. |
|
|
•Wire rear window grille with heating. •Electrical circuit (And) |
• Go to PINPOINT TEST U |
|
|
• De-icing system does not turn off automatically |
•Common electronic module (GEM). • The relay of a windshield with heating. • Heated rear window relay. |
• Please refer to WDS for more information. |
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